How to get my KYC verified?

Simply send an email to with the title 'KYC for non Indian users' and attach an ID proof of yours, can be any of national ID, driving licence or passport.

How to resubmit KYC or change my details?

Reach us at for any updates on your profile.

How much time it takes to verify my KYC?

It generally happens only within a few hours, but the worst case time is 24 hours.

My amount hasn't yet appeared in my wallet, what to do?

Please allow us some time in processing your amount. In case it hasn't appeared it will appear in a few hours. Also, reach out to in case you are seeing this issue.

What is the maximum amount/coin that can be transferred in a day?

You can deposit/withdraw coins worth 5 BTC in a day. For higher volumes contact