Simply send an email to firstname.lastname@example.org with the title 'KYC for non Indian users' and attach an ID proof of yours, can be any of national ID, driving licence or passport.
Reach us at email@example.com for any updates on your profile.
It generally happens only within a few hours, but the worst case time is 24 hours.
Please allow us some time in processing your amount. In case it hasn't appeared it will appear in a few hours. Also, reach out to firstname.lastname@example.org in case you are seeing this issue.
You can deposit/withdraw coins worth 5 BTC in a day. For higher volumes contact email@example.com